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Project Setup

In this guide, we’ll walk through the steps of setting up a group chat and configuring it in the Snapture application in order to poll messages.

WhatsApp

1

Verify Phone Number

  • Select Platform WhatsApp.

  • Enter a valid phone number, then request for OTP.

2

Create group chat

  • Enter the OTP sent to your phone, then click "Create".

  • A group chat will be created with the name specified in the Project Name field.

3

You're all set! 🎉

Start interacting with the group chat and use our platform to poll messages.

Telegram

1

Add the Telegram Bot into Group Chat

  • Add the bot (@snapture_bot) to the group chat.

  • Assign the bot as an admin within the group chat, with default permissions.

  • Once the bot has been assigned as an admin, the chat id will be sent in the group chat.

Select `Administrators`
2

Set the chat id in the Application

  • Select Platform Telegram

  • Create a new project with the copied chat id/ Add the chat id to the Project Setting.

  • The chat id format is similar to -1234567890

3

You're all set! 🎉

Start interacting with the group chat and use our platform to poll messages.

Frequently Asked Questions

How our application use the bot?

  1. Once you configure the bot and set the chat id in our application, you are granting us permission to interact with the group chat.

  2. This enables us to poll messages from the group chat where the bot is the admin.

  3. Please ensure that you only assigned the bot to the desired group chat such that our application has access only to that particular chat.

What is the official bot name?

The official bot name for Snapture is @snapture_bot.

Troubleshooting

Cannot poll messages after the setup?

  1. If you've followed the steps above but still isn't working, re-add the bot into group chat and re-assign the bot as admin. Then, update the chat id in the Project Settings page/ create a new project with the new one.

Can i use the same chat for multiple projects?

No, currently, we only support one group chat per project. If you add the same chat ID to more than one project, you will only be able to poll messages from the most recent project associated with that chat ID.

Need further assistance?

Feel free to contact us. We're here to help!

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